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The Deputy Minister of Social Welfare, Ms Marilena Evangelou, after today's session of the Parliamentary Committee on Labour, Welfare and Social Insurance, stated that she has briefed the members of the Parliamentary Committee on Labour on issues concerning the Deputy Ministry of Social Welfare.
The Deputy Minister informed the members of the Committee that the online application for the EEP has been posted on the website of the Welfare Benefits Management Agency and that next Friday, 7 July 2023, she and the Deputy Minister of Research, Innovation and Digital Policy will hold a press conference together with the Minister of State for Research, Innovation and Digital Policy, during which they will provide more details on the process of the online application for the EEP.
He added that the e-application of the EEE will significantly contribute to faster and more efficient service to citizens, as well as to the elimination of unnecessary bureaucracy. At the same time, it will help to decongest the staff of the Welfare Benefits Office, which will be reallocated to other important processes, such as the application examination process.
He noted that, in parallel to the operation of the electronic application of the EEO, the existing methods of application, such as submission either by hand, at welfare benefits service points or by post, will also be in operation, so as to serve all those who either do not have access to the internet or have difficulty in using it.
He noted that, in addition to the operation of the electronic application of the EEO, the existing methods of application, such as submission either by hand, at welfare benefits service points or by post, will also be in operation, so as to serve all those who either do not have access to the internet or have difficulty in using He added that in the meantime, training has already begun for the 1450 call centre operators, as well as the Welfare Benefit Service Points, to answer questions and queries of citizens in relation to the submission of the online application.
Ms. Evangelou also said that the reorganization of the Social Welfare Services, as well as the creation of the Deputy Ministry of Immigration, among others, were discussed.
Ms. Evangelou stressed the importance of the new tuition and feeding plan for children under the age of four, as the number of beneficiaries increases. Quality pre-school care for children under four is a European Union goal, she added, to which we are responding very well as a state and the goal is for 45% of children under four to have access to quality pre-school care by 2030.
In response to a reporter's question about the reorganization of the Social Welfare Services and the programme of the Deputy Ministry of Social Welfare in this regard, Ms. Evangelou replied that the reorganization of the Social Welfare Services is a very big project, which has been started two years ago and is ongoing. As part of it, she said, there are various processes, reorganizations and actions, such as the Neighbourhood Social Worker, for example. Among other things, he added, memoranda of understanding have been signed with local authorities and other non-governmental organisations. The Deputy Minister also said that on Thursday, July 6, 2023, a memorandum of cooperation with the Cyprus Police will also be signed, concluding by saying that prioritization is taking place in order to make Social Welfare Services more accessible, more direct and more modernized, responding to the real needs of today's society and the current problems faced by citizens.
(AF/ΘΘ)
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