The Department of Electromechanical Services informs the consumer that it has detected the following product on the market, which is not accompanied by the required EE Declaration of Conformity. The importer has therefore made a voluntary withdrawal from the market.
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- Category: luminaires
- Type: LED wall light
- Trade name: APP Light / Technolite Model: 10273.220
- Importer: China (on package)
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Note that according to the Consumer Protection Law of 2021, in case of purchasing an unsafe product, the consumer is entitled to a replacement product so that the product complies with the terms of the sales contract. If this is not possible, then the consumer is entitled to withdraw, i.e. to return the product to the seller and receive a refund of the full amount paid. It is reminded that the above rights are valid for a period of two years from the initial delivery of the product to the consumer and that the final seller is always solely responsible to the consumer.Anyone who knows of a point of sale of such a product or needs additional information or clarification is requested to contact the Department of Electromechanical Services at 22800514 and 22800522 or at msa@ems.mcw.gov.cy or fax 22348202.
In case the seller refuses to meet the above rights of the consumer, the consumer is invited to submit his/her complaint in writing through the website of the Consumer Protection Service (www.consumer.gov.cy).
(EC/EHR)
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