As part of the effort to modernize and two-way communication with citizens, the Deputy Ministry of Social Welfare announces that as of today, 15 March 2022, the new upgraded online portal of the Welfare Benefits Management Service has been launched, which can be found at www.dmsw.gov.cy/wbas.
The new portal will make communication with the civil society more interactive and direct, answering questions and providing clarifications regarding all benefits handled by the Service.
As part of this effort, answers to the most frequently asked questions have been included, mainly concerning the provisions of the legislation on Minimum Guaranteed Income, Child and Single Parent Allowance, Low Pensioner's Allowance, Maternity Allowance, Carer's Allowance, etc. Furthermore, through the website, it is possible to submit a request for the issuance of a certificate of receipt of benefit. The form is available under the "FORMS" section.
The website aims to provide a faster service to its users, reducing the time of the procedures as much as possible. The aim is to continuously upgrade the website, gradually enriching it with new services and modules, with the ultimate goal of providing a faster and better service to citizens.
(EK/SX)
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