The Ministry of Transport, Communications and Works, in cooperation with the Deputy Ministry of Research, Innovation and Digital Policy, is proceeding with the full digitisation of the procedures and services of the Department of Road Transport (TOM). To this end, the Department of Information Technology Services of the Ministry of Information and Communication Technologies has signed a contract for a total value of €7,521,811.50 including VAT. The cost of the development of the Information System and the purchase of the computer equipment are included in the Development and Resilience Plan "Cyprus_Tomorrow". The start date of the project was set for 1 June 2022.
The new information system of the Road Transport Department will replace the existing one and its online services. The aim of the project is the full automation of all TOM procedures and the online service of the legal and natural persons cooperating with the Department, so that all procedures are completed online.
The strategic objective of TOM is the transition to the digital era, through the creation of a new and modern information system that will facilitate communication, improve information management and automate the procedures performed by the users of the services directly or indirectly involved. The project aims to maximise the use and exploitation of the possibilities offered by modern technologies, as well as the use of the horizontal applications of the Department of Information Services, such as the "Ariadne" security portal.
Among other things, the implementation of the new system is expected to reduce bureaucracy and speed up the execution time of the TOM tasks. In addition, emphasis will be placed on the collection and consolidation of the various information related to the TOM, in order to provide it to the stakeholders in a simple and understandable form. At the same time, the online processing of the services provided and the large reduction in the use of paper contribute to the green transition of the Department.
The new System is expected to go live in the second half of 2025.
In a written statement, the Minister of Transport, Communications and Works, Mr. Yiannis Karousos, welcomed the launch of this major digitization project of the Department of Road Transport, which is in line with the Government's broader strategy for transition to the digital era. According to Mr. Karousos, "the Department of Road Transport is now entering a new era, harnessing the potential of modern technologies and digitisation. Through the digital processing of procedures and services offered by the Department, the service to citizens will be significantly improved and, at the same time, the productivity and efficiency of the Department will be enhanced."
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