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Mr Petros Galidis, Assistant Commissioner for Communications and Chairman of the ERGP - European Regulators Group for Postal Services for 2023, was a speaker at the "31st Postal and Delivery Economics Conference", held from 24 to 26 May in Gdansk, Poland. He also participated in a round table discussion on "The future of postal services regulation".
Mr. Galides presented the direction and priorities of the ERGP for 2023 and analysed the ERGP's position on the future of the European regulatory framework for postal services.
Regarding the direction and priorities of the ERGP for 2023, Mr. Galides stressed that, given the decline in letter mail and the increase in parcel volumes, and taking into account the medium and long-term developments and challenges in the postal sector and the need to review the regulatory framework, the ERGP aims to ensure that its work corresponds to the trends and needs of the postal sector and users. It will continue to provide proactive and long-term support and ad-hoc advice to the European Commission and will further elaborate on the future needs of the universal service. It will further examine possible new approaches to the universal service, taking into account the changing needs of users and subsequent changes in the cost structure of letters and parcels, and will ensure the availability of delivery services to all users, high quality of service and better consumer protection. In addition, the ERGP will consider new approaches to empower end-users and examine good practices and gather knowledge on environmental management and sustainability in the postal sector, including the possible role of regulators. It will further explore the regulatory framework and the future role of regulators, while continuing to stress the importance and urgency of the review of the Postal Regulatory Framework. Finally, the ERGP aims to strengthen its position as a reference point for knowledge in the postal sector and will review its future, evolution, strategy and organisation.
Regarding the future European regulatory framework for postal services, Galides stressed the need for regulation to be forward-looking and to continue to protect the market, competition and users. The Universal Postal Service should be defined at European level to provide harmonised rules, but allow sufficient flexibility for Member States and regulators to deal with national specificities, circumstances and market development. Contracts and user compensation in cases of non-compliance are becoming more important and better provisions for transparency of commercial offers are needed. The regulatory framework needs to adapt to the development of a competitive market, new players and business models and new user needs, while continuing to protect competition, society, workers and the environment, as well as users who rely on postal services as a means of communication and for the delivery of goods. Finally, the regulatory framework must adopt clear and more harmonised rules to protect consumers and recognise that the transition from sender-oriented to recipient-oriented service provision requires continued and increased attention to safeguarding the needs and interests of consumers.
The Postal and Delivery Economics Conference is the largest gathering of academics, regulators and business people in the postal and postal delivery sector. During the conference a selection of papers were presented on topics such as the dynamics of competition in the postal delivery sector, innovation in the postal sector, new technologies and artificial intelligence, e-commerce and delivery, and environmental sustainability in the postal sector.
(NΓ/EXP)
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