Remote Working - Remote Access, Portable Devices and Internet Meetings
By 2022, 81.4% of all businesses will provide remote access to the business email system, 68.7% access to business documents, including spreadsheets, presentations or other files and 64.8% access to business applications or software used by the business (e.g.e.g. access to accounting, sales, orders, CRM) (Figure 1).
By remote access, we refer to the readiness, ability and willingness of firms to enable employees to work remotely by allowing them to access the firm's resources remotely (e.g.
85.9% of enterprises with 10 or more employees provided mobile devices allowing mobile Internet access using mobile networks for business purposes. By "mobile devices" we mean the use of mobile devices for which enterprises pay in full or at least up to a limit the cost of purchase or use (subscription) (Figure 1).
By 2022, 59.0% of all enterprises (10+) have held remote meetings over the internet (e.g.(e.g. Skype, Zoom, MS groups, WebEx, etc.) (Figure 1)
Internet data transfer speed
High-speed Internet connections (100 Mbit/s or more) have increased significantly in recent years. In 2022, around six in ten businesses (61.2%) have internet connections with internet connection speeds higher than 100Mbit/s compared to 10.2% in 2018. (Table 1)
In 2022, the most popular data transfer speed in Cyprus was between 100 and 500 Mbit/s (39.2% of all businesses). Businesses with a maximum data transfer speed of at least 30 Mbit/s but less than 100 Mbit/s were the second most popular with 22.7%. Businesses with a maximum data transfer speed of at least 500 Mbit/s but less than 1 Gbit/s and businesses with more than 1 Gbit/s followed with 11.0%. The least popular speeds were less than 30 Mbit/s me 8%. By maximum data transfer speed we mean the data transfer speed based on the contract with the Internet Service Provider (Figure 1).
E-Commerce
In 2021, 22.0% of businesses received orders via computer networks (excluding typed e-mails). 21.2% of businesses received orders via websites or applications and 3.3% via "EDI" (Electronic Data Interchange) messages. 17.8% of businesses received orders for products or services via their own websites or applications, while 11.9% received orders via e-marketplace websites or applications used by various businesses to market products. 19.6% of enterprises received orders for goods or services through websites or apps from private consumers compared to 12.7% of enterprises that received orders from other enterprises and/or public authorities. 19.9% of enterprises received orders for goods or services through websites or applications from customers residing in Cyprus, 9.6% from customers located in other European Union countries and 8.2% from customers located in the rest of the world (Figure 3).
ICT Specialist Staff and Skills
ICT Specialist staff are considered to be staff whose main job is the use of ICT. For example, they have the ability to develop, design, operate, support or maintain ICT systems and applications used to store, retrieve and send data.
One in four enterprises (24.5%) employs ICT specialist staff. In large enterprises this figure reaches 73.3%, compared to 46.5% in medium-sized enterprises and 20.1% in small enterprises. (Table 2)
The share of enterprises that provided any type of training in 2021 to qualified or non-qualified staff remains low at 13.9% and 25.6% respectively. In large enterprises the corresponding percentages are 51.1% for skilled staff and 65.7% for non-skilled staff. (Table 2)
10.5% of enterprises with 10 or more employees hired or tried to hire skilled ICT staff in 2021. 5.7% of firms experienced difficulties in filling these positions in 2021. (Table 2)
| Table 1 |
[TD] [/TD] [TD] [/TD] [TD] [/TD] [TD] [/TD] [TD] [/TD] [/TD]
[TR] [TD]
Data Transfer Rate (% of all enterprises (10+))
[/TD] [/TD] [TD]2018
[/TD] [TD]2019
[/TD] [TD] [TD]2020
[/TD] [TD]2021
[/TD] [TD]2022
[/TD] [/TD] [/TR] [TR] [TD]Less than 30 Mbps
[/TD] [TD]58,9
[/TD] [TD]44.0
[/TD] [TD]26.6
[/TD] [TD]15.5
[/TD] [TD]8,0
[/TD] [/TR] [TR] [TD]30 Mbit/s or more and less than 100 Mbit/s
[/TD] [TD]25.2
[/TD] [TD]32.2
[/TD] [TD]37.2
[/TD] [TD]36,2
[/TD] [TD]22.7
[/TD] [/TD] [/TR] [TR] [TD]At least 100 Mbps
[/TD] [TD]10.2
[/TD] [TD]17.1
[/TD] [TD]31.8
[/TD] [TD]44.8
[/TD] [TD]61,2
[/TD] [/TR]
|
Table 2 |
[TR] [TD]
Specialized ICT staff
(% of all enterprises (10+))
[/TD] [/TD] [TD] [TD]Total
[/TD] [/TD] [TD]Small
[/TD] [TD]Medium
[/TD] [TD]Large
[/TD] [/TD] [TD]Large
[/TD] [/TR] [TR] [TD]Enterprises employing specialised ICT staff
[/TD] [TD]24,5
[/TD] [TD]
20.1
[/TD] [TD]46.5
[/TD] [TD]73,3
[/TD] [/TD] [/TR] [TR] [TD]Enterprises that provided training to skilled ICT staff to develop or upgrade ICT-related skills, during the previous year
[/TD] [/TD] [TD]13,9
[/TD] [TD]11,1
[/TD] [TD]26,8
[/TD] [TD]51,1
[/TD] [/TR] [TR] [TD]Enterprises that provided training to other employees to develop or upgrade ICT-related skills during the previous year
[/TD] [TD]25,6
[/TD] [TD]22.1
[/TD] [TD]42.9
[/TD] [TD]65.7
[/TD] [/TD] [/TR] [TR] [TD]Enterprises that recruited or attempted to recruit staff for jobs requiring specific ICT skills, during the previous year
[/TD] [/TD] [TD]10.5
[/TD] [TD]8.8
[/TD] [TD]17.1
[/TD] [TD]36.2
[/TD] [/TR] [TR] [TD]Enterprises that had vacancies requiring specialised ICT skills that were difficult to fill, during the previous year
[/TD] [/TD] [TD]5.7
[/TD] [TD]4.6
[/TD] [TD]10.3
[/TD] [TD]23,5
[/TD] [/TD] [/TR] [TR] [TD]Businesses that have experienced difficulty in recruiting staff with specialist ICT skills during the previous year due to:
[/TD] [TD] [/TD] [/TR] [TR] [TD]- lack of applications (reduced interest)
3.8
[/TD] [TD]3,2
[/TD] [TD]5,4
[/TD] [TD]17,6
[/TD] [/TD] [/TR] [TR] [TD]- lack of qualified applicants
3,9
[/TD] [TD]3,1
[/TD] [TD]7,3
[/TD] [TD]16,8
[/TD] [/TR] [TR] [TD]- lack of work experience (of those concerned) in a relevant position (ICT)
4,4
[/TD] [TD]3,5
[/TD] [TD]8,3
[/TD] [TD]20,2
[/TD] [/TR] [TR] [TD]- increased wage demands of those concerned
4,2
[/TD] [TD]3,3
[/TD] [TD]8,2
[/TD] [TD]17,6
[/TD] [/TR] [TR] [TD]Performance of ICT functions for the enterprise, during the previous year, by employees of the enterprise
[/TD] [TD]42,0
[/TD] [TD]38,6
[/TD] [TD]58,6
[/TD] [TD]82,0
[/TD] [/TD] [/TR] [TR] [TD]Performance of ICT functions for the enterprise, during the previous year, from external suppliers
[/TD] [/TD] [TD]71.1
[/TD] [TD]70.1
[/TD] [TD]76,3
[/TD] [TD]77,9
[/TD] [/TR]
Methodological Information
Purpose
The purpose of the survey is to collect data on the use of information and communication technologies in enterprises, the use of the internet, e-commerce, the use of ICT specialists and their skills, ICT security, the use of robotics and the environmental impact of the use of ICT services. The data are necessary to support the implementation of public and private sector policy programmes.
Coverage
The survey was conducted during the period February - June, 2022 and covered 2,700 enterprises with at least 10 employees in the following economic activity categories:
| NACE Rev.2 |
Description |
[TR] [TD]
C
[/TD] [TD]Manufacturing
[/TD] [/TR] [TR] [TD]D
[/TD] [TD]Electricity supply, Natural Gas, Steam and Air Conditioning
[/TD] [/TD] [/TR] [TR] [TD]E
[/TD] [TD]Water Supply, Wastewater Treatment, Waste Management and Remediation Activities
[/TD] [/TD] [/TR] [TR] [TD]F
[/TD] [TD]Construction
[/TD] [/TD] [/TR] [TR] [TD]G
[/TD] [TD]Wholesale and Retail Trade, Repair of motor vehicles and motorcycles
[/TD] [/TD] [/TR] [TR] [TD]H
[/TD] [TD]Transport and storage
[/TD] [/TD] [/TR] [TR] [TD]I
[/TD] [TD]Accommodation service activities and Catering Services
[/TD] [/TD] [/TR] [TR] [TD]J
[/TD] [TD]Information and Communication
[/TD] [/TD] [/TR] [TR] [TR] [TD]L
[/TD] [/TD] [TD]Property Management
[/TD] [/TR] [TR] [TD]M
[/TD] [TD]Professional, Professional, Scientific and Technical Activities
[/TD] [/TD] [/TR] [TR] [TD]N
[/TD] [TD]Administrative and Support Activities
[/TD] [/TD] [/TR] [TR] [TD]S
[TR] [TD]S
[/TD] [TD]Other service activities
[/TD] [/TD] [/TR]
The survey covers all free areas of the Republic of Cyprus.
Sampling
For 2022, all enterprises with 10 or more employees (business census) were included in the survey. A total of 32 economic activity categories and 3 size categories (small enterprises (10-49 employees), medium enterprises (50-249 employees) and large enterprises (250+ employees)) were included.
Data collection
Data was collected using an electronic questionnaire via the internet.
Reference period
Data refer to 2022 unless otherwise stated.
Definitions
Data transfer speed: The maximum data transfer speed based on the contract with the Internet Service Provider.
E-commerce: An e-commerce transaction is the sale or purchase of goods or services, conducted over computer networks, using methods specifically designed for the purpose of receiving or accepting orders.
Computers:Includes personal computers, laptops (e.g.Personal computers (e.g. laptops, notebooks, netbooks), touch screen computers (tablets), other portable devices such as Smartphones.
Specialised ICT staff. For example, they have the ability to develop, operate, support or maintain ICT systems.
For more information:
Statistical Service Portal, Information Society, CYSTAT-DB (Database)
Data up to 2020 are available in excel format in Predefined Tables.
Contact:
Constantinos Minas: Tel:+35722602112, El. cmina@cystat.mof.gov.cy
Thomas Gregoriou: Tel: +35722602126, El. PO Box: tgregorioiu@cystat.mof.gov.cy
(NΓ/ΣΧ)
Contents of this article including associated images are belongs PIO
Views & opinions expressed are those of the author and/or PIO
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