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- Русский
The Consumer Protection Service (CPC) of the Ministry of Energy, Trade and Industry, as the competent authority in Cyprus for the operation and management of the European Rapid Information Exchange System for Dangerous Non-Food Products, informs consumers that during the week starting 12/06/23 (RAPEX - Bulletin 24) 43 products presenting a risk to their health and safety have been notified to the System. These products were identified on the markets of various Member States of the European Union and subsequently notified to the RAPEX Safety Gate System.
Consumers can find out about the dangerous products on the YPC website at www.consumer.gov.cy.
The 43 products were allocated for market surveillance purposes as follows:
Nineteen (19) to the Consumer Protection Service, with three (3) of them notified to the system from Cyprus.
Eight (8) in the Road Transport Department.
Six (6) in the Labour Inspection Department.
Six (6) in the Electromechanical Services Department.
Three (3) in the Pharmaceutical Services Department.
One (1) in the Environment Department.
The products relevant to the Consumer Protection Service and the corresponding associated risks are described in the table shown here.
Please note that products with serial numbers 1 to 18 have been assessed by the European Commission as posing a serious risk, while product number 19 has been assessed by the European Commission as posing a lower risk.
Recommendations - Warnings
It is noted that of the above nineteen (19) products, three (3) have been initially identified by the YPC in the Cyprus market (without having been previously identified in the other member countries) and have proceeded with their freezing and withdrawal.
The remaining products are likely to be on the Cyprus market and pose a direct threat to the health and safety of consumers, especially children. The Consumer Protection Service has already started intensive market checks to identify the products.
The Consumer Protection Service calls on importers, distributors, sellers who may have such products to immediately stop their distribution and notify the Service.
The Consumer Protection Service also invites consumers in case they possess the above products to stop using them and return them to the seller, i.e. the store from which they have purchased them, and at the same time to inform the Service accordingly.
It should be noted that, according to the Consumer Protection Law of 2021, in case of purchase of an unsafe product, the consumer is entitled to a replacement of the product, so that the product complies with the terms of the sales contract.
It should be noted that, according to the Consumer Protection Law of 2021, in case of purchase of an unsafe product, the consumer is entitled to a replacement of the product, so that the product complies with the terms of the sales contract. If this is not possible, then the consumer is entitled to withdraw, i.e. to return the product to the seller and receive a refund of the full amount paid. It is recalled that the above rights are valid for a period of 2 years from the initial delivery of the product to the consumer and that the final seller is always solely responsible towards the consumer.
In the event that the seller refuses to comply with the above rights of the consumer, the consumer is invited to submit his/her complaint in writing via the website of the Consumer Protection Service (www.consumer.gov.cy).
Contact
For further information or to make a complaint, consumers may contact the Service via its website (www.consumer.gov.cy) or by telephone:
- Consumer Line 1429
- Nicosia Central Offices 22200926 / 22200925 / 22200923
- Limassol District Office 25819150
- Paphos District Office 26804613
- Paphos District Office Larnaca / Famagusta District Office 24816160
(NΓ/ΣΧ)
Contents of this article including associated images are belongs PIO
Views & opinions expressed are those of the author and/or PIO
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