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- Ελληνικά
The Consumer Protection Service (CPC) of the Ministry of Energy, Trade and Industry, as the competent authority in Cyprus for the operation and management of the European System for the Rapid Exchange of Information on Dangerous Non-Food Products, informs consumers that during the week starting 10/07/23 (RAPEX - Report 28) 51 products presenting a risk to their health and safety have been notified to the System. These products were identified on the markets of various Member States of the European Union and subsequently notified to the Safety Gate RAPEX System.
Consumers can find out about dangerous products on the YPC website at www.consumer.gov.cy.
The 51 products were allocated for market control purposes as follows.
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Nineteen (19) to the Consumer Protection Service, with four (4) of them notified to the system from Cyprus.
- Nine (9) to the Department of Pharmaceutical Services.
- Eight (8) in the Department of Electromechanical Services.
- Seven (7) in the Department of Labour Inspection.
- Seven (7) in the Department of Road Transport.
- One (1) in Health Services.
The products concerning the Consumer Protection Service, as well as the corresponding risks involved, are described in the table here.
Please note that products with serial numbers 1 to 12 have been assessed by the European Commission as posing a serious risk, while products with serial numbers 13 to 17 have been assessed by the European Commission as posing a lower risk.
Recommendations - Warnings
It is noted that of the seventeen 17products, one has been initially identified by the YPC in the Cyprus market (without having been previously identified in the other member countries) and has proceeded with its freezing and withdrawal.
The remaining products are likely to be on the Cyprus market and pose a direct threat to the health and safety of consumers, especially children. The Consumer Protection Service has already started intensive checks of the market for possible detection of the products.
The Consumer Protection Service calls on importers, distributors, sellers who may have such products to immediately stop selling them and to notify the Service.
The Consumer Protection Service also calls on consumers in case they possess the above products to stop using them and return them to the seller, i.e. the store from which they have purchased them and despite If this is not possible, then the consumer is entitled to withdraw, i.e. return the product to the seller and receive a refund of the full amount paid. It is recalled that the above rights are valid for a period of 2 years from the initial delivery of the product to the consumer and that the final seller is always solely responsible to the consumer.
In case the seller refuses to comply with the above rights of the consumer, the consumer is invited to submit a written complaint via the website of the Consumer Protection Service.
Contact
For further information or to make a complaint, consumers can contact the Service via the its website or by phone:
- Consumer Line: 1429
- Nicosia Central Offices: 22200926 / 22200925 / 22200923
- Limassol District Office: 25819150
- Paphos District Office: 26804613
- Larnaca/Amamohostou District Office: 24816160
(AF/EXP)
Contents of this article including associated images are belongs PIO
Views & opinions expressed are those of the author and/or PIO
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