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- Ελληνικά
The Consumer Protection Service (CPC) of the Ministry of Energy, Trade and Industry, as the competent authority in Cyprus for the operation and management of the European Rapid Information Exchange System for Non-Food Dangerous Products, informs consumers that during the week starting 01/04/24 (RAPEX - Report 14) 25 products presenting a risk to their health and safety have been notified to the System. These products were identified on the markets of several European Union (EU) Member States and subsequently notified to the Safety Gate RAPEX System.
Consumers can find out about dangerous products on the website of the HACCP.
The 25 products were allocated for market surveillance purposes as follows:
- Six (6) to the Department of Consumer Protection
- Eight (8) to the Department of Road Transportation
- Five (5) to the Department of Labor Inspection
- Two (2) to the Department of Environment
- One (1) to the Department of Electromechanical Services
- One (1) in the Department of Pharmaceutical Services
- One (1) in the Department of Mines
- One (1) in the Department of Health Services
The products involved in the HSE and the corresponding associated risks are described here[/B]
It should be noted that products with serial numbers 1 to 6 have been assessed by the European Commission as posing a serious risk
Recommendations - Warnings
The PSB calls on importers, distributors and sellers who may have such products available to immediately stop making them available and to notify the Agency.
The YPC also invites consumers, in case they possess the above products, to stop using them and return them to the seller, i.e. the shop from which they have purchased them, while informing the seller accordingly.
It should be noted that according to the Consumer Protection Law of 2021, in case of purchase of an unsafe product, the consumer is entitled to a replacement of the product so that the product complies with the terms of the sales contract. If this is not possible, then the consumer is entitled to withdraw, i.e. to return the product to the seller and receive a refund of the full amount paid. It is recalled that the above rights are valid for a period of two years from the initial delivery of the product to the consumer and that the final seller is always solely responsible towards the consumer.
In the event that the seller refuses to comply with the above rights of the consumer, the consumer is invited to submit a written complaint via the website of the Consumer Protection Service.
Contact
For further information or to make a complaint, consumers can contact the Service via website or by telephone:
- Consumer Line 1429
- Nicosia Central Offices 22200926/22200925/22200923
- Limassol District Office 25819150
- Paphos District Office 26804613
- Paphos District Office Larnaca/ Famagusta District Office 24816160
(ΕΠ/MΣ)
Contents of this article including associated images are belongs PIO
Views & opinions expressed are those of the author and/or PIO
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