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- Ελληνικά
The Consumer Protection Service (CPC) of the Ministry of Energy, Trade and Industry, as the competent authority in Cyprus for the operation and management of the European Rapid Information Exchange System for Dangerous Non-Food Products, informs consumers that during the week starting 31/07/23 (RAPEX - Bulletin 31) 36 products presenting a risk to their health and safety have been notified to the System. These products were identified on the markets of several Member States of the European Union and subsequently notified to the RAPEX Safety Gate System.
Consumers can find out about dangerous products at website.
The 36 products were allocated for market surveillance purposes as follows.
Nine (9) to the Consumer Protection Service, with two (2) of them having been notified to the system by Cyprus.
Eleven (11) to the Road Transport Department.
Eight (8) to the Labour Inspection Department.
Three (3) to the Electromechanical Services Department.
Three (3) to the Pharmaceutical Services Department.
Two (2) in the Department of Environment.
The products related to the Consumer Protection Service and the corresponding associated risks are described in the table shown here.
It should be noted that products with serial numbers 1 to 7 have been assessed by the European Commission as posing a serious risk, while products with numbers 8 to 9 have been assessed by the European Commission as posing a lower risk.
Recommendations - Warnings
It is noted that of the above nine products, two have been initially identified by the GPSD in the Cyprus market (without having been previously identified in the other member countries) and have proceeded with their freezing and withdrawal.
The remaining products are likely to be on the Cyprus market and pose a direct threat to the health and safety of consumers, in particular children. The Consumer Protection Service has already started intensive market checks to identify the products.
The Consumer Protection Service calls on importers, distributors, sellers who may have such products to immediately stop selling them and notify the Service.
The Consumer Protection Service also calls on consumers in case they possess the above products to stop using them and return them to the seller, i.e. to the store from which they have purchased them and in parallel to the store where they were purchased. If this is not possible, then the consumer is entitled to withdraw, i.e. to return the product to the seller and receive a refund of the full amount paid. It is recalled that the above rights are valid for a period of 2 years from the initial delivery of the product to the consumer and that the final seller is always solely responsible to the consumer.
In case the seller refuses to comply with the above rights of the consumer, the consumer is invited to submit a written complaint via the website of the Consumer Protection Service.
For further information or to make a complaint, consumers can contact the Service via its website (www.consumer.gov.cy) or by phone:
- Consumer Line 1429
- Nicosia Central Offices 22200926/22200925/22200923
- Limassol District Office 25819150
- Paphos District Office 26804613
- Larnaca/Amohostou District Office 24816160.
(NΓ/ΣΧ)
Contents of this article including associated images are belongs PIO
Views & opinions expressed are those of the author and/or PIO
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