The Health Insurance Organisation (HIO) informs the public about the contact details of the Personal Physician (PI) Chaplaincy Services per province during the weekends of 18-19 and 25-26 March 2023. It is noted that, Saturday 25 March is a national public holiday and therefore the hours applicable to public holidays apply.
Additionally, it is noted that, the contact details of PI Chaplaincy Services will be adjusted on a monthly basis and will be posted on the GHS website, as well as on OAI's official social media accounts.
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As a reminder, PI Chaplaincy Services are provided to adults and children who are beneficiaries of the GHS on weekends and public holidays and relate to the provision of health care for emergency problems such as the acute onset of worrying symptoms, sudden and severe pain, aggravation of symptoms of a serious chronic illness, high fever accompanied by other symptoms.
Beneficiaries should not contact PI on-call services for pre-existing medical conditions, issuing repeat prescriptions, issuing referrals to other GHS services, or in cases where they do not have time to visit their Personal Physician.
The opening hours of the services are on weekends and public holidays during the following hours:
- Saturday: 09.00 - 17.00
- Sunday and public holidays: 15.00 - 19.00
For their convenience, beneficiaries should contact the PI Chaplaincy Services of their province by telephone during the opening hours of the Chaplaincy Services. After an assessment of the health problem, an appointment is arranged during the day and during the opening hours of the Chaplaincy Services. It is emphasized that, for the smooth service of beneficiaries, the Services operate only by scheduled appointments.
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Views & opinions expressed are those of the author and/or PIO
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