The Health Insurance Organisation announces the opening of the on-call services of personal physician (PI) in the GHS during weekends and public holidays. The on-call services will start operating from Saturday, 9 July 2022.
What are the PI on-call services?
The on-call services of a personal physician are provided to adults and children who are beneficiaries of the GHS. They involve the provision of health care by adult and paediatric PIs in a primary care setting and relate to emergency health problems, arising at weekends and holidays.
Beneficiaries may contact the on-call services when they have any of the following:
- acute onset of worrying symptoms,
- sudden and severe pain,
- exacerbation of symptoms of a serious chronic illness,
- high fever accompanied by other symptoms.
Beneficiaries should not be referred to PI on-call services in the following cases:
- for pre-existing medical conditions,
- for issuing repeat prescriptions,
- for issuing referrals to other GHS services,
- for cases where the beneficiary has not had time to visit his/her Personal Physician.
In addition, blood tests, radiological diagnostic examinations, wound changes or suturing of wounds will not be performed in the on-call PI services.
Opening hours of the on-call PI services:
The on-call PI services are open on weekends and public holidays at the following hours:
- Saturday: 09.00 - 17.00
- Sunday and Public Holidays: 15.00 - 19.00 [/LIST1]
How to access the PI paramedical services:
To receive services from a personal physician of the paramedical services, beneficiaries should contact the PI paramedical services of their province by telephone during the opening hours of the paramedical services. After an assessment of the health problem and if necessary, an appointment is arranged within the day and hours of operation of the on-call services. It is stressed that, for the proper service of beneficiaries, the services operate ONLY by scheduled appointments.
Contact details of PI paramedical services:
Contact details of PI paramedical services for adults and for children, by province:
For adults:
For children:
Note: For the presentation made by the Health Insurance Agency (HIA) on how these services are provided, click here
Note: For related questions/answers about on-call clinics, click here.
(NG/SX)
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