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[PIO] Joint announcement by the Ministry of Labour, the Deputy Ministry of Social Welfare and the Deputy Ministry of Research regarding the opening of

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From 8 March 1450 in our lives

The 1450 Contact Centre for the Social Security Services of the Ministry of Social Security Labour and Social Insurance and the Welfare Benefits Management Service of the State Ministry of Social Welfare

In operation from 8 March 2023, via the nationwide number 1450, the Contact Centre for the Social Insurance Services (SSI) of the Ministry of Labour and Social Insurance and the Welfare Benefits Management Service (WPS) of the State Ministry of Social Welfare, with the completion of staff training.

It is noted that, for the purpose of regulating its smooth operation and ensuring optimal service to the public, the Centre will operate on a trial basis for a period of two (2) months, for the purpose of familiarization and adaptation of both the public and the relevant officials.

The Contact Centre will operate from Monday to Friday, from 8 a.m. to 5 p.m., from 8 a.m. to 5 p.m.. The service operates free of charge for calls within Cyprus, while for calls from abroad, citizens will be able to contact the toll-free service of the number 22008020.

The Contact Centre, which will act as a single point of information and service for the above services, was developed with the cooperation of the Department of Information Technology Services of the Ministry of Research, Innovation and Digital Policy, and is an important step in the modernisation and optimisation of the service provided by the state to citizens and the public.

 
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