The Cyprus Organization for Standardization (CYS), the national standardization body of Cyprus, has as its mission the promotion of standards in Cypriot society. As part of its activities, it has a successful policy of hosting the work of European and International Standards Committees in our country.
Therefore, CYS has undertaken to host in Cyprus the next meeting of the International Technical Committee for Standardization ISO/TC 312 '''ExcellenceinService''''. The Plenary and Working Groups of this committee will meet between 22 May - 25 May 2023, in Larnaca.
ISO/TC 312 is responsible for the development of international standards for defining strategies and guidelines for Excellence in Service Delivery, aiming at customer delight.
More than 20 countries around the world participate in this International Committee through their national representatives. Among these countries is Cyprus, which actively participates with its representative in the plenary work of the Commission and in the working groups. The Cyprus Organization for Standardization (CYS) is represented by the Cyprus Chamber of Commerce and Industry (CCI) through Mr. George Ioannou, who has made a significant contribution to the work of ISO/TC 312 and has been a constant and fruitful participant in its meetings since 2017, the year in which the Committee was established.
At the same time, it is a special honour for Cyprus, through its national representative, that he holds the role of Coordinator in two working groups of this Committee concerning Communication (ISO/TC312/TG1) and the development of standards on Excellence in Public Services (ISO/TC312/WG4), with the main objective of closer monitoring of developments in the field of service and the effective use of standards in service excellence.
In this effort, CYS has secured, for the best possible hospitality of the Conferences, generous sponsorships from four organisations with a commitment to excellence in service delivery to the general Cypriot public: The Cyprus Chamber of Commerce and Industry (CCCI), which promotes the interests of the business community; Iron Mountain, which deals with information management services; Cyta, the largest provider of integrated electronic communications in Cyprus; and finally PwC Cyprus, which deals with the provision of accounting and auditing services and solutions.pio.gov.cy/announced-article.html?id=34228"]Source[/URL]
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