To the economic and social challenges that consumers face on a daily basis, in recent years the severe impact of global crises, such as the pandemic and the energy crisis, have been added, resulting in an increase in the cost of living, directly affecting their capabilities and their economic behaviour.
This year's World Consumer Day, celebrated every year on 15 March, calls for vigilance and targeted action on the additional actions and measures we all need to take as consumers to emerge from this situation stronger and better prepared.
The Department of Energy, Trade and Industry's Consumer Protection Bureau is working methodically and systematically to enhance consumer protection and, at the same time, empower consumers. This goal is achieved through a matrix of actions that ensure enforcement of the law, enhance consumer safety and improve information and education for both consumers and businesses.
On the occasion of today, the Consumer Protection Service, having the Cypriot consumer at its core, announces a series of actions/measures that will be promoted during the year with the aim of empowering and protecting the consumer. [*]Intensify training and information for businesses, with a view to complying with the legislation and safeguarding consumers' interests. [*]Continue to support the work of schools in educating children in consumer education, by organising educational lectures.
Finally, the Consumer Protection Service encourages consumers to use the means at their disposal, to be careful in their purchases, to be informed, and to assert their rights.
More information is available at information leaflet and at www.consumer.gov.cy.
(AF/EXP)
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