In the context of the role of the Civil/Private Law Section of the Legal Service to act as the handler of claims against the Republic of Cyprus and the strengthening of the expertise of the Legal Service staff promoted by its leadership, a specialised, training seminar on claims handling was completed today, which was addressed to the Lawyers attached to the Civil/Private Law Section of the Legal Service.
The aim of the seminar was to highlight and develop skills and methods in order to shorten the time needed to handle claims against the Republic in cases involving compensation for material and physical damage. These cases represent a significant volume of work for the Civil/Private Law Sector, and shortening the time to handle them is an objective for the Legal Service in order to achieve increased productivity and efficiency, faster completion of pending cases for the benefit of the parties and a reduction in the cost in time and money spent by the Republic.
To achieve the above, a key objective, as noted by the Legal Service, is to analyze claims and attempt to resolve disputes in the shortest possible time. That is, assessment as to when it is necessary to settle a claim out of court and when the procedure through the courts is chosen. A process that allows to reduce the number of claims to be brought before the Courts, based on the philosophy of claims and the procedures followed to best assess an out-of-court settlement.
In addition to presenting more specific issues in claims handling, the seminar also provided an opportunity for discussion and exchange of views. Part of the training was teamwork to deal with specific claims scenarios and there the participants were invited to work in teams to deal with an alleged claim against the Republic
The seminar was organized by the Office of the Attorney General of the Republic and the speaker/trainer was Mr. Stelios Voniatis, lawyer and member of FIL (Forum of Insurance Lawyers) who has been working for 27 years in the field of insurance companies and is a certified trainer on insurance law issues.
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