1. Withdrawal USB HUB SELF IMPORT AGENCIES (No. EAH-2021-41 / 06-2022 USB HUB - 111-000370)
The Department of Electromechanical Services informs the consuming public that it has identified the following product on the market, which has been manufactured in a manner that does not meet the essential requirements of the Electromagnetic Compatibility Directive (EMCD). In addition, it is not accompanied by the required EU declaration of conformity. The distributor has therefore voluntarily withdrawn it from the market.
Product
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Anyone who knows of a selling point of such product or needs additional information or clarification to contact the Department of Electromechanical Services at 22800514 and 22800522 or at msa@ems.mcw.gov.cy or fax 22348202.
Consumers in possession of the above product are advised not to use it and to return it to the seller i.e. the store from which they purchased it.
It should be noted that, according to the Consumer Protection Law of 2021, in case of purchase of an unsafe product, the consumer is entitled to a replacement of the product so that the product complies with the terms of the sales contract. If this is not possible, then the consumer is entitled to withdraw, i.e. to return the product to the seller and receive a refund of the full amount paid. It is recalled that the above rights are valid for a period of two (2) years from the initial delivery of the product to the consumer and that the final seller is always solely responsible to the consumer.
In case the seller refuses to comply with the above rights of the consumer, the consumer is invited to submit his/her complaint in writing through the website of the Consumer Protection Service (www.consumer.gov.cy).
2. USB Gembird USB (No. EAH-2021-44 / 06-2022 USBHUB - Gembird / UHB-U2P7-03)
The Department of Electromechanical Services informs the consuming public that it has identified the following product on the market, which is manufactured in a manner that does not meet the essential requirements of the Electromagnetic Compatibility Directive (EMCD). The manufacturer has therefore voluntarily withdrawn the product from the market.
Product
Input: 5 V DC, Output: up to 2 A
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Anyone who knows where such a product is sold or needs additional information or clarification to contact the Department of Electromechanical Services at 22800514 and 22800522 or at msa@ems.mcw.gov.cy or fax 22348202.
Consumers in possession of the above product are advised not to use it and return it to the seller i.e. the store from which they purchased it.
It should be noted that, according to the Consumer Protection Law of 2021, in case of purchase of an unsafe product, the consumer is entitled to a replacement of the product so that the product complies with the terms of the sales contract. If this is not possible, then the consumer is entitled to withdraw, i.e. to return the product to the seller and receive a refund of the full amount paid. It is recalled that the above rights are valid for a period of two (2) years from the initial delivery of the product to the consumer and that the final seller is always solely responsible to the consumer.
In case the seller refuses to meet the above rights of the consumer, the consumer is invited to submit his/her complaint in writing through the website of the Consumer Protection Service (www.consumer.gov.cy).
(MGS/SX)
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