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[PIO] Announcement of the Health Insurance Organisation regarding information to beneficiaries on pre-approval requests

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The Health Insurance Agency wishes to inform the public about the new upgrade of the GHS Information System (IS), through which beneficiaries can monitor the status of their pre-approval claims.

Specifically, through the Beneficiary Portal, which is accessible through the GHS website, the "Pre-Approvals" sub-section displays all of the beneficiary's pre-approvals. These pre-approvals are shown with an indication of their status as follows:

- Submitted: Pending review of the claim.

- Available: Approved and can be used by a competent health professional on a case-by-case basis.

- Rejected: Rejected and cannot be used. Note that pre-approvals that are rejected are only shown for a period of one month from the date of rejection.

Example from the Beneficiary Portal of the information available for the beneficiary in relation to pre-approvals:


(AF/EXP)


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Views & opinions expressed are those of the author and/or PIO

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