[PIO] Announcement of the Department of Electromechanical Services for the withdrawal of products from the market

The Department of Electromechanical Services informs the consumer public that it has identified the following products (USB chargers), which do not comply with the essential safety requirements of the Low Voltage Electrical Equipment Directive (LVD), as they present significant safety risks for the user. Therefore, the distributor has made a voluntary withdrawal from the market.

Product: USB Charger - TITANUM - TZ105
Category: converters, adapters and chargers Type: USB charger (USB Travel charger) Brand name: TITANUM Manufacturer: ESPERANZA (in the package) Model: TZ105 Features: 110-240 V, 50 Hz Distributor: ESHOP CYPRUS LTD Danger: Fire

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Product: USB Charger - Setty - GSM045942

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1. Category: converters, adapters and chargers
2. Type: USB Charger (USB Travel charger)
3. Brand name: Setty
4. Manufacturer: TelForceOne S.A.
5. Model: GSM045942 (in the package)
6. Distributor: ESHOP CYPRUS LTD

[/LIST] Risk: Fire[/TD] [TD]
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Anyone who knows a point of sale of such products or needs additional information or clarification is requested to contact the Department of Electromechanical Services at 22800514 and 22800522 or at msa@ems.mcw.gov.cy or fax 22348202.

Consumers in possession of the above products are advised not to use them and to return them directly to the seller, i.e. the store from which they were purchased.

It should be noted that, according to the Consumer Protection Law of 2021, in case of purchase of an unsafe product, the consumer is entitled to a replacement of the product so that the product complies with the terms of the sales contract. If this is not possible, then the consumer is entitled to withdraw, i.e. to return the product to the seller and receive a refund of the full amount paid. It is recalled that the above rights are valid for a period of 2 years from the initial delivery of the product to the consumer and that the final seller is always solely responsible to the consumer.

In case the seller refuses to meet the above rights of the consumer, the consumer is invited to submit his/her complaint in writing via the website of the Consumer Protection Service (www.consumer.gov.cy).

(MB/SX)
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