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- Ελληνικά
The Consumer Protection Service, during the month of June 2023, as part of its monthly inspections carried out for market surveillance purposes, carried out, among other things, a check of cash registers in 238 retail outlets.
The purpose of the cash register audit is to check whether the posted price of a product on the shelf agrees with the price that the consumer is ultimately charged when the product is scanned at the cash register.
During the audit, a sample of 11,288 products were scanned, of which, it was found that 252 - i.e. a percentage of 2.2% - showed a discrepancy between the posted price on the shelf and the price charged at the cash register. In 113 of the 252 products that showed a discrepancy, i.e. 1.0% of the sample, the discrepancy was in favour of the consumer, while in the remaining 139, i.e. 1.2% of the sample, the discrepancy was against the consumer.
The Consumer Protection Service calls on businesses to be particularly vigilant and to implement an effective internal control system in order to ensure that the prices posted for their products correspond to the corresponding prices entered in their electronic system, thus ensuring that consumers are not misled.
(AF/SX)
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