This year's World Consumer Day confronts us with important challenges. First the pandemic and then the war in Ukraine have triggered large increases in goods and services. Unfortunately, the ultimate recipient of these increases is the consumer who is being asked to bear unsustainable costs, especially for essential goods and services that are vital for a decent living.
The Consumer Protection Agency and by extension the Ministry of Energy, Trade and Industry, in this difficult period, aim to put the interests of consumers, and particularly vulnerable groups, at the heart of national policies. Furthermore, they seek a rational assessment of the evolving situation and the formulation of the most appropriate national strategies for the fastest possible recovery and elimination of the consequences of the pandemic and war.
Furthermore, the Consumer Protection Service, on the occasion of today, calls on consumers to make use of the means at their disposal, to be careful in their purchases and to be aware of and assert their rights. Particularly in this difficult period, it is important for consumers to plan their purchases according to their needs and possibilities.
They should also take the necessary time for proper market research, which will help them to identify the cheapest and most appropriate products that meet their needs. Finally, consumers are advised not to make hasty purchases and not to be lured by attractive offers and advertisements.
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