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We welcome you together with our colleague Filippos Hadjizaharias to today's joint press conference of the Deputy Ministry of Social Welfare and the Deputy Ministry of Research, Innovation and Digital Policy for the presentation of the "Electronic Application for Minimum Guaranteed Income".
This is a very important step towards the digitalization and modernization of the services of the Deputy Ministry of Social Welfare to reduce bureaucracy and improve the quality of the services offered which, together with the other technological tools we have developed, aims to serve citizens faster and more efficiently.
In addition to reducing bureaucracy and simplifying procedures, it contributes to the decongestion of the staff of the Welfare Benefits Management Service, in order to speed up other important processes, such as the process of examining applications.
It is important to note that, in parallel with the operation of the electronic application of the OJEU, the existing methods of manual application at the welfare benefits service points will also operate for a transitional period, in order to serve our fellow citizens who either do not have access to the internet or have difficulty in using the internet.
At the same time, training has been provided to the staff of the 1450 call centre and the welfare benefit service points to enable them to guide citizens.
Allow me at this point to thank the Deputy Minister of Research, Innovation and Digital Policy, Mr. Filippos Hadjizaharias, for the sensitivity he has shown in highlighting as a priority an issue that concerns our vulnerable citizens. Thanks also to the officials of the Deputy Ministry of Research, Innovation and Digital Policy for all the coordination and, above all, a big thank you to the officials of our own Deputy Ministry and more specifically to the Welfare Benefits Management Service, who have worked diligently all this time in the design of the computer infrastructure, not only for the simple and user-friendly submission of the application for the Minimum Guaranteed Income, but also for the interconnection of the data with all the computer systems of the Service.
For the presentation click here.
(ΘΘ/ΜΒ/ΣΧ)
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