Due to the increased number of tests resulting in the detection of a large number of positive cases, the Ministry of Health reminds citizens that all confirmed cases can fill out an online form to better serve them and facilitate the tracing process.
Citizens receive a text message on their mobile phone the day after their diagnosis that they indicated when they were sampled. The message contains a link with passwords to confirm their details, provide their contacts and personal physician so that they can be monitored and released, and have the opportunity to issue the necessary release certificates at the end of their self-limitation period.
The personal online form can be completed by the citizen, or in the case of minors by the parent/guardian, via smart phone, tablet or computer at https:/phase.ucy.ac.cy/, receiving passwords which are valid for 48 hours from the time of receipt of the sms. Within these 48 hours, the citizen can edit and save their online form, and then submit it to the Ministry of Health by pressing the registration button. It is noted that if the electronic form is not completed correctly, then the personal physician will not be able to release the case and the person will not be able to receive a certificate of recovery from the Republic of Cyprus.
The completion of the electronic form is considered necessary to ensure that the release, the declaration of close contacts and the notification of the personal physician in a timely manner, so that there are no delays through the tracing process and telephone interviews due to the increased workload.
For instructions on how to complete the online form, citizens can, after receiving the link and passwords, contact 22514241, 22514242, 22514243, 22514244 and 22514248 (Monday to Sunday 08:00-00:00).
If a person does not receive a text message with the passwords and link within 24 hours of their test, they can contact the Tracing Team at 22514264, 22514258, 22514259, 22771923 (Monday to Sunday 08:00-00:00) or email contacttracing2@moh.gov.cy or the laboratory where the test was carried out to check that their details were sent correctly to the Ministry of Health.
(AF)
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